Accessibility Guide

Accessibility and inclusivity

Everyone is welcome at Raceworld

We want every visitor to feel confident before they arrive. This guide explains our access, facilities, support options and the adjustments we can make to help customers enjoy their visit.

Call us on 01395 233397 Ask us before you visit

Planning your visit

Raceworld is an indoor karting centre on Greendale Business Park, near Exeter. We welcome visitors with physical disabilities, hidden disabilities, sensory needs, hearing impairments, visual impairments and customers who may need extra time or support.

If you are unsure whether karting is suitable for you or someone in your group, please contact us before booking. Our team will talk through the experience honestly and help you decide what is safest and most enjoyable.

Visual access guide

To help customers feel prepared, we recommend including clear photos of the venue, entrance, parking, briefing area, viewing area and accessible toilet.

Accessible parking area outside Raceworld

Parking and drop-off

Limited disabled parking is available directly outside Raceworld, with drop-off close to the entrance.

Parking and drop-off

Limited disabled parking is available directly outside Raceworld, with drop-off close to the entrance.

Viewing areas

Our spectator areas provide a clear view of the track, so non-drivers can still enjoy the action.

Access and facilities

Wheelchair access The main entrance is wheelchair accessible. Spectator areas and viewing points are accessible where possible.

Accessible toilets Accessible toilet facilities are available on site. Staff can direct visitors on arrival.

Parking Limited disabled parking is available directly outside Raceworld. Additional parking is available nearby on Greendale Business Park.

Assistance animals Registered assistance animals are welcome. Please contact us before visiting so we can help plan the safest experience.

Communication and sensory support

Karting can be noisy, busy and exciting. We understand that this can affect customers differently, so our team will do what they reasonably can to make the experience more comfortable.

Subtitled briefings Our safety briefing videos are subtitled to support customers who are deaf, hard of hearing or prefer written information.

Extra time Customers can ask staff for extra time to understand instructions, ask questions or prepare before taking part.

Sensory awareness The venue includes kart noise, lighting changes and busy event periods. Please contact us if you would like advice on quieter times.

Hidden disabilities We recognise that not all disabilities are visible. Customers are welcome to tell us what support would help them feel more comfortable.

Taking part in karting

Safety is our priority. Some customers may need assistance getting in or out of a kart, understanding the controls or deciding whether karting is suitable for them. Our team will always try to help, but there may be situations where karting is not safe for a particular customer.

We will always be honest, respectful and practical. Where driving is not suitable, visitors are still welcome to attend, spectate and enjoy the event with their group.

Travelling to Raceworld

By bus Stagecoach operates bus services to Greendale Business Park and the surrounding area. You can plan your journey here:

Stagecoach Journey Planner

By train Visitors can travel by train to Exeter and continue by taxi or bus. Train journeys can be planned here:

The Trainline

Accessible taxis You can travel to Raceworld from Exeter using W.A.V.E. (Wheelchair Access Vehicles Exeter), which offers wheelchair accessible transport.

Call: 01392 252525

Website:
www.waveexeter.co.uk

Drop-off and arrival Accessible taxis should be booked in advance where possible. To access Raceworld, please ask to be dropped off directly outside our front entrance.

We welcome feedback from customers, carers, families and support workers. If something would make your visit easier, please tell us.

Need help planning your visit?

Our team are happy to talk through access, parking, sensory needs, group requirements and whether karting is suitable before you book.

Call 01395 233397 Send an enquiry

Circuit diary Live Timing